Presales Leader: “We deal with a lot of customers!” Me: “Yeah, external AND internal.” Presales Leader: “Umm… internal customers?” Me: “Let’s talk.” As Presales teams, our customers come to us for HELP. They need help solving problems, reducing pains, gaining insights, improving performance. We show customers how we can help, and then they buy our products and services and go on to achieve exceptional results. When we hear the word CUSTOMER, we think about:
These are our EXTERNAL customers. As Presales teams, we also need to think about our INTERNAL customers:
Our internal customers need help as well. SALES Sales teams need to hit their quotas. That means…
As a Presales team, you can do all of that. Help your Sales team! MARKETING Marketing teams need to build demand and drive leads into the sales funnel. That means…
As a Presales team, you can do all of that. Help your Marketing team! PRODUCT Product teams need to build products that people will buy. That means…
As a Presales team, you can do all of that. Help your Product team! POST SALES / CUSTOMER SUCCESS Post-Sales/Customer Success teams need to deliver amazing onboarding and implementation experiences. That means…
As a Presales team, you can do all of that. Help your Post-Sales/Customer Success team! EXECUTIVES / C-SUITE Executives/C-Suite need to show their Boards growth, profitability, and performance against strategic objectives. That means…
As a Presales team, you can do ALL OF THAT. Help your Executives/C-Suite team! Need help supporting both external and internal customers? Talk to one of our presales experts about how Homerun can help. Click here to get started!
0 Comments
Your comment will be posted after it is approved.
Leave a Reply. |